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How To Fix TU291 - Contract account &1 is not an industry customer account (KZABSVER = &2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TU - Billing/Scheduling/Budget Billing

  • Message number: 291

  • Message text: Contract account &1 is not an industry customer account (KZABSVER = &2)

  • Show details Hide details
  • What causes this issue?

    You selected contract account &v1&. This account has budget billing
    procedure &v2&. Only value 5 is valid for industry customers.

    System Response

    Contract account &v1& does not belong to the industry customer so is
    not processed.

    How to fix this error?

    Choose a contract account whose budget billing procedure is for an
    industry customer.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TU291 - Contract account &1 is not an industry customer account (KZABSVER = &2) ?

    The SAP error message TU291 indicates that the contract account you are trying to work with is not recognized as an industry customer account. This typically occurs in the context of SAP's Contract Accounts Receivable and Payable (FI-CA) module, which is used for managing customer accounts in industries such as utilities, telecommunications, and others.

    Cause:

    The error message TU291 is triggered when:

    1. The contract account you are trying to access is not set up as an industry customer account in the system.
    2. The account type or classification does not match the expected settings for industry customers.
    3. There may be a configuration issue in the system where the account is not properly assigned to the relevant industry.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Account Type:

      • Verify the account type of the contract account in question. Ensure that it is set up as an industry customer account. You can do this by navigating to the contract account in the SAP system and checking its attributes.
    2. Review Configuration:

      • Check the configuration settings in the SAP system for the Contract Accounts Receivable and Payable (FI-CA) module. Ensure that the account is correctly classified and that the necessary settings for industry customers are in place.
    3. Update Account Settings:

      • If the account is not set up correctly, you may need to update its settings. This can involve changing the account type or reclassifying the account to ensure it meets the criteria for an industry customer account.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on setting up industry customer accounts. This can provide insights into the required configurations and settings.
    5. Contact SAP Support:

      • If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting based on your specific system configuration.

    Related Information:

    • Transaction Codes: You may need to use transaction codes such as FP03 (Display Contract Account) or FPE1 (Create Contract Account) to view or modify contract account details.
    • Customizing Settings: The relevant customizing settings can typically be found under the path: SPRO -> Financial Accounting -> Contract Accounts Receivable and Payable -> Master Data -> Define Account Types.
    • User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify contract account settings.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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