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Message type: E = Error
Message class: TU - Billing/Scheduling/Budget Billing
Message number: 090
Message text: No open contracts exist for customer &1 with account &2 on &3
On &V3& the customer does not have any contracts for which a budget
billing plan can be created. All contracts are set to inactive.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Check the status of the contracts.
Error message extract from SAP system. Copyright SAP SE.
TU090
- No open contracts exist for customer &1 with account &2 on &3 ?The SAP error message TU090 indicates that there are no open contracts available for a specific customer and account on a given date. This error typically arises in the context of contract management or sales and distribution processes within SAP.
Cause:
- No Open Contracts: The primary reason for this error is that there are no active or open contracts associated with the specified customer and account at the time of the transaction.
- Contract Expiration: The contracts may have expired or been completed, leading to the absence of open contracts.
- Incorrect Customer/Account Information: The customer or account number provided may be incorrect or not linked to any active contracts.
- Date Issues: The date specified in the transaction may fall outside the validity period of any existing contracts.
- Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to the absence of expected contract data.
Solution:
- Check Open Contracts: Verify if there are any open contracts for the specified customer and account. You can do this by navigating to the contract management module and searching for contracts related to the customer.
- Review Contract Validity: Ensure that the contracts are still valid and have not expired. If they have expired, you may need to create a new contract.
- Verify Customer/Account Details: Double-check the customer and account numbers used in the transaction to ensure they are correct.
- Adjust Date: If the date specified in the transaction is incorrect, adjust it to a date that falls within the validity period of the contracts.
- Create New Contract: If no open contracts exist, consider creating a new contract for the customer and account.
- Consult with IT Support: If you suspect data synchronization issues, consult with your IT support team to investigate and resolve any underlying data issues.
Related Information:
VA42
(Change Contract), VA41
(Create Contract), and VA43
(Display Contract) to manage contracts effectively.By following these steps, you should be able to identify the cause of the TU090 error and take appropriate actions to resolve it.
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