How To Fix TSGEN311 - Job &1(&2) is not in the job overview

SAP Error Message - Details

• Message type: E = Error

• Message class: TSGEN - Messages For Transaction SGEN

• Message number: 311

• Message text: Job &1(&2) is not in the job overview

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TSGEN311 - Job &1(&2) is not in the job overview ?

  The SAP error message TSGEN311 indicates that a specific job (identified by its job name and job number) is not found in the job overview. This can occur for several reasons, and understanding the cause can help in finding a solution.
  Causes:
  
  Job Deletion: The job may have been deleted or canceled before you attempted to view it.
  Job Completion: The job may have completed its execution and is no longer listed in the active job overview.
  Job Status: The job might be in a status that does not allow it to be displayed in the job overview (e.g., it may have been scheduled but not yet started).
  Authorization Issues: You may not have the necessary authorizations to view the job in the job overview.
  Job Overview Filters: The filters applied in the job overview may not include the job you are looking for (e.g., date range, user, job status).
  System Issues: There could be a temporary issue with the SAP system or job scheduling service.
  
  Solutions:
  
  Check Job Status: Use transaction code SM37 to check the job status. You can search for jobs by user, job name, or date range.
  Verify Job Deletion: Confirm whether the job has been deleted or canceled. If it has, you may need to recreate the job.
  Adjust Filters: Ensure that the filters in the job overview are set correctly to include the job you are looking for.
  Check Authorizations: Verify that you have the necessary authorizations to view the job. You may need to contact your SAP security administrator.
  Review Job Logs: If the job has completed, check the job logs for any errors or messages that might indicate what happened to the job.
  System Check: If you suspect a system issue, consult with your SAP Basis team to check for any ongoing issues with the job scheduling service.
  
  Related Information:
  
  Transaction Codes: 
  
  SM37: Job Monitoring
  SM36: Job Scheduling
  SM21: System Log
  
  
  SAP Notes: Check SAP Notes for any known issues related to job scheduling and monitoring.
  Documentation: Refer to SAP Help documentation for more details on job management and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team for further assistance.