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How To Fix TRUST134 - RSA with SHA-384


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TRUST - Certificate Management

  • Message number: 134

  • Message text: RSA with SHA-384

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TRUST134 - RSA with SHA-384 ?

    The SAP error message TRUST134 typically indicates an issue related to the cryptographic algorithms used for digital signatures or certificates, specifically involving RSA with SHA-384. This error can arise in various contexts, such as when dealing with secure communications, digital signatures, or certificate validation.

    Cause:

    1. Unsupported Algorithm: The error may occur if the system does not support the RSA with SHA-384 algorithm. This can happen if the cryptographic libraries or configurations in your SAP system do not include support for this specific algorithm.
    2. Certificate Issues: The error might also be related to the certificates being used. If a certificate is signed using RSA with SHA-384 and the system does not recognize or support this signature algorithm, it will trigger the TRUST134 error.
    3. Configuration Problems: There may be misconfigurations in the trust store or the cryptographic settings in the SAP system.

    Solution:

    1. Update Cryptographic Libraries: Ensure that your SAP system is updated to the latest version, which may include support for newer cryptographic algorithms. Check the SAP Notes and documentation for any updates related to cryptographic support.
    2. Check Certificate Validity: Verify that the certificates being used are valid and correctly configured. Ensure that they are not expired and that they are signed with an algorithm supported by your SAP system.
    3. Modify Cryptographic Settings: If necessary, adjust the cryptographic settings in your SAP system to support RSA with SHA-384. This may involve modifying the configuration files or settings in the SAP NetWeaver Administrator or the relevant transaction codes.
    4. Consult SAP Notes: Look for specific SAP Notes related to the TRUST134 error. SAP frequently publishes notes that provide guidance on resolving specific issues, including cryptographic errors.
    5. Engage SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. They can provide more detailed guidance based on your specific system configuration and version.

    Related Information:

    • SAP Cryptographic Library: Ensure that you are using the appropriate version of the SAP Cryptographic Library, which may include support for various algorithms.
    • Security Policies: Review your organization's security policies regarding cryptographic algorithms to ensure compliance and compatibility with SAP systems.
    • Documentation: Refer to the official SAP documentation for information on supported algorithms and configurations related to digital signatures and certificates.

    By addressing the underlying causes and following the suggested solutions, you should be able to resolve the TRUST134 error in your SAP environment.

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