How To Fix TRUST087 - PSE for entry &1 still exists

SAP Error Message - Details

• Message type: E = Error

• Message class: TRUST - Certificate Management

• Message number: 087

• Message text: PSE for entry &1 still exists

What causes this issue?

Cannot delete the entry, since the associated PSE still exists.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Delete the PSE in the <DS:TRAN.STRUST>Trust Manager</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TRUST087 - PSE for entry &1 still exists ?

  The SAP error message TRUST087 indicates that there is a problem with the Personal Security Environment (PSE) related to a specific entry. This error typically arises when there is an attempt to delete or modify a PSE entry that still has dependencies or is still in use.
  Cause:
  The error message "TRUST087 PSE for entry &1 still exists" usually occurs due to one of the following reasons:
  
  Existing Dependencies: The PSE entry you are trying to delete or modify is still being referenced by other components or configurations in the system.
  Incorrect Deletion Attempt: You may be trying to delete a PSE entry that is not meant to be deleted or is required for the system's operation.
  Configuration Issues: There may be inconsistencies in the configuration of the PSE or related security settings.
  
  Solution:
  To resolve the TRUST087 error, you can follow these steps:
  
  
  Check Dependencies:
  
  Use transaction code STRUST to check the PSE entries and their dependencies. Ensure that the entry you are trying to modify or delete is not being used by any other components.
  
  
  
  Review Configuration:
  
  Ensure that the PSE entry is not required for any active services or applications. If it is, you may need to update or reconfigure those services before proceeding.
  
  
  
  Delete or Modify Carefully:
  
  If you are sure that the PSE entry is no longer needed, you can try to delete it again after ensuring that all dependencies are resolved. Use the appropriate transaction (like STRUST) to perform the deletion.
  
  
  
  Check for Locks:
  
  Sometimes, entries may be locked by other processes. Ensure that no other users or processes are currently using the PSE entry.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to PSE management for any specific instructions or guidelines that may apply to your situation.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They can provide more detailed insights based on your specific system configuration.
  
  
  
  Related Information:
  
  PSE (Personal Security Environment): A PSE is a storage area for security-related data, such as certificates and private keys, used in secure communications.
  Transaction Codes: Familiarize yourself with relevant transaction codes like STRUST, STRUSTSSO2, and STRUSTSSL for managing PSEs and trust relationships.
  SAP Notes: Check for any SAP Notes related to PSE management and the specific error message for additional troubleshooting steps or patches.
  
  By following these steps, you should be able to resolve the TRUST087 error and manage your PSE entries effectively.