How To Fix TRUST031 - PSE missing on database

SAP Error Message - Details

• Message type: E = Error

• Message class: TRUST - Certificate Management

• Message number: 031

• Message text: PSE missing on database

What causes this issue?

The PSE does not exist in the database.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To create the PSE, choose "Create" in the context menu of the relevant
application.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TRUST031 - PSE missing on database ?

  The SAP error message TRUST031 indicates that a Personal Security Environment (PSE) is missing from the database. This typically occurs in the context of SAP systems that require secure communication, such as when using SSL (Secure Sockets Layer) or when dealing with digital signatures.
  Cause:
  The error can arise due to several reasons:
  
  Missing PSE: The PSE file that contains the necessary certificates and keys is not present in the database.
  Incorrect Configuration: The system may not be properly configured to access the PSE.
  Corrupted PSE: The PSE might be corrupted or improperly set up.
  Transport Issues: If the PSE was supposed to be transported from another system and the transport failed, it may not exist in the target system.
  
  Solution:
  To resolve the TRUST031 error, you can follow these steps:
  
  
  Check PSE Configuration:
  
  Use transaction STRUST to check the PSE configuration.
  Ensure that the PSE is correctly set up for the relevant communication (e.g., SSL, SSO).
  
  
  
  Create or Import PSE:
  
  If the PSE is missing, you can create a new one:
  
  In transaction STRUST, select the appropriate PSE type (e.g., SSL Client PSE, SSL Server PSE).
  Use the "Create" button to generate a new PSE.
  
  
  Alternatively, if you have a backup of the PSE, you can import it.
  
  
  
  Transport PSE:
  
  If the PSE needs to be transported from another system, ensure that the transport request is correctly set up and executed.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and manage the PSE.
  
  
  
  Restart Services:
  
  After making changes, restart the relevant services or the entire SAP system to ensure that the changes take effect.
  
  
  
  Check Logs:
  
  Review the system logs (transaction SM21) for any additional error messages that might provide more context.
  
  
  
  Related Information:
  
  
  PSE Types: There are different types of PSEs in SAP, including:
  
  SSL Client PSE: Used for client-side SSL communication.
  SSL Server PSE: Used for server-side SSL communication.
  SAP Cryptographic Library: Ensure that the cryptographic library is correctly installed and configured.
  
  
  
  Documentation: Refer to the official SAP documentation for detailed steps on managing PSEs and troubleshooting SSL issues.
  
  
  SAP Notes: Check for relevant SAP Notes that might address specific issues related to PSEs and the TRUST031 error.
  
  
  By following these steps, you should be able to resolve the TRUST031 error and ensure that your SAP system can securely communicate as required.