How To Fix TRUST023 - Error during distribution to server &1

SAP Error Message - Details

• Message type: E = Error

• Message class: TRUST - Certificate Management

• Message number: 023

• Message text: Error during distribution to server &1

What causes this issue?

An error occurred while copying the PSE to the servers. The original of
the PSE on the database is not affected by this.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Try to distribute the PSE again later.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TRUST023 - Error during distribution to server &1 ?

  The SAP error message TRUST023 indicates that there was an error during the distribution of a trust relationship to a server. This typically occurs in the context of SAP systems that are configured to use trust relationships for secure communication, such as in scenarios involving SAP Single Sign-On (SSO) or when using Secure Network Communications (SNC).
  Causes of TRUST023 Error
  
  Network Issues: There may be network connectivity problems between the SAP system and the target server.
  Configuration Errors: Incorrect configuration of the trust relationship or the associated parameters in the SAP system can lead to this error.
  Authorization Issues: The user or service account attempting to perform the distribution may not have the necessary authorizations.
  Server Unavailability: The target server may be down or not reachable.
  Certificate Issues: Problems with the digital certificates used for establishing trust can also lead to this error.
  
  Solutions to TRUST023 Error
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the target server. You can use tools like ping or telnet to verify connectivity.
  
  
  
  Review Configuration:
  
  Verify the configuration settings for the trust relationship in transaction STRUST. Ensure that all necessary parameters are correctly set up.
  
  
  
  Check Authorizations:
  
  Ensure that the user or service account has the necessary authorizations to perform the distribution. You may need to check roles and profiles assigned to the user.
  
  
  
  Server Status:
  
  Check if the target server is up and running. If it is down, you will need to bring it back online.
  
  
  
  Examine Certificates:
  
  If you are using certificates for trust, check that they are valid and correctly installed on both the source and target systems. You can use transaction STRUST to manage and verify certificates.
  
  
  
  Review Logs:
  
  Check the SAP system logs (transaction SM21) and the application logs (transaction SLG1) for more detailed error messages that can provide additional context.
  
  
  
  Re-attempt Distribution:
  
  After addressing the above issues, try to re-initiate the distribution process.
  
  
  
  Related Information
  
  Transaction STRUST: This transaction is used to manage SSL certificates and trust relationships in SAP.
  Transaction SM21: This transaction allows you to view system logs for troubleshooting.
  Transaction SLG1: This transaction is used to view application logs, which can provide insights into specific errors.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address specific issues related to the TRUST023 error.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.