How To Fix TRTM_CUSTOMIZING079 - CoCd &1, product type &2: Postings made to customer accounts

SAP Error Message - Details

• Message type: E = Error

• Message class: TRTM_CUSTOMIZING - Consistency Check in Customizing by TR-TM

• Message number: 079

• Message text: CoCd &1, product type &2: Postings made to customer accounts

What causes this issue?

The Customizing check has found that the FI posting field is set to 3
for product type &V2& in company code &V1&. This means that postings
are made to customer accounts.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE UNUSUAL_SETTING OBJECT DOKU ID TX LANGUAGE EN

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX LANGUAGE EN

Procedure for System Administrators

Check the settings for the product types in Customizing by choosing
<DS:SIMG.SIMG_CFMENUFWMCFZC7>Define Company Code-Dependent Settings for
the Product Category</>. under '<ZK>Transaction Manager -> Securities
-> Master Data -> Product Types.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TRTM_CUSTOMIZING079 - CoCd &1, product type &2: Postings made to customer accounts ?

  The SAP error message TRTM_CUSTOMIZING079 indicates that there are postings made to customer accounts in a specific company code (CoCd) and for a specific product type. This error typically arises in the context of Treasury and Risk Management (TRM) when trying to perform certain operations that require the customer accounts to be in a specific state (e.g., no postings should exist).
  Cause:
  The error occurs because:
  
  There are existing postings in the customer accounts associated with the specified company code and product type.
  The system requires that these accounts be free of any postings to proceed with the operation you are attempting (e.g., customizing settings, changes to product types, etc.).
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify Postings: 
  
  Use transaction codes like FBL5N (Customer Line Item Display) to check for any open items or postings in the customer accounts related to the specified company code and product type.
  Review the postings to understand their nature and whether they can be reversed or cleared.
  
  
  
  Clear or Reverse Postings:
  
  If the postings are not needed, you can reverse them using the appropriate transaction (e.g., FB08 for reversing accounting documents).
  If the postings are valid and should remain, you may need to adjust your process or configuration to accommodate them.
  
  
  
  Check Configuration:
  
  Review the configuration settings for the product type and ensure that they align with your business processes. You may need to consult with your SAP functional team to ensure that the settings are correct.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional insights or updates that may pertain to your version of SAP.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is a recurring issue or if you suspect it may be related to a bug.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N, FB08, and others that may help in managing customer accounts.
  SAP Notes: Search for SAP Notes related to TRTM_CUSTOMIZING079 for any patches or updates that may address this issue.
  User Roles: Ensure that you have the necessary authorizations to view and modify customer account postings.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.