How To Fix TRM_ESOA060 - The return form is not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: TRM_ESOA - Message Class for Tax and Revenue Management Services

• Message number: 060

• Message text: The return form is not unique

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TRM_ESOA060 - The return form is not unique ?

  The SAP error message TRM_ESOA060, which states "The return form is not unique," typically occurs in the context of SAP's Electronic Bank Statement (EBS) or when dealing with payment forms in the SAP system. This error indicates that the system has encountered multiple return forms that match the criteria specified, leading to ambiguity in processing.
  Cause:
  
  
  Multiple Return Forms: The primary cause of this error is that there are multiple return forms defined in the system that match the criteria for a specific transaction or payment. This can happen if:
  
  There are duplicate entries in the configuration for return forms.
  The selection criteria used to identify the return form are not specific enough, leading to multiple matches.
  
  
  
  Configuration Issues: Incorrect or incomplete configuration of the return forms in the SAP system can also lead to this error. This includes issues in the settings for payment methods, bank accounts, or other related parameters.
  
  
  Solution:
  To resolve the TRM_ESOA060 error, you can take the following steps:
  
  
  Check Return Form Configuration:
  
  Go to the configuration settings for return forms in the SAP system (Transaction code: OBPM1 or similar).
  Review the entries for return forms and ensure that there are no duplicates. Each return form should have a unique identifier.
  
  
  
  Refine Selection Criteria:
  
  If the error occurs during a specific transaction, review the selection criteria used to identify the return form. Ensure that the criteria are specific enough to return a single, unique form.
  
  
  
  Adjust Payment Method Settings:
  
  Check the payment method settings to ensure that they are correctly configured to point to the appropriate return form. This can be done in the configuration for payment methods (Transaction code: OBPM2).
  
  
  
  Test with Different Scenarios:
  
  If possible, test the transaction with different scenarios or parameters to see if the error persists. This can help identify if the issue is related to specific data or configurations.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on configuring return forms and resolving related errors.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configurations and criteria, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBPM1 (for return form configuration) and OBPM2 (for payment method configuration).
  SAP Notes: Check for any SAP Notes related to TRM_ESOA060 for additional troubleshooting steps or patches that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify and resolve the cause of the TRM_ESOA060 error in your SAP system.