How To Fix TRM_ESOA024 - Exactly-once request timed out (message UUID &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: TRM_ESOA - Message Class for Tax and Revenue Management Services

• Message number: 024

• Message text: Exactly-once request timed out (message UUID &1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TRM_ESOA024 - Exactly-once request timed out (message UUID &1) ?

  The SAP error message TRM_ESOA024, which indicates that an "Exactly-once request timed out (message UUID &1)," typically occurs in the context of SAP's Enterprise Services and the use of the SAP Process Integration (PI) or SAP Process Orchestration (PO) systems. This error is related to the handling of messages in a way that ensures they are processed exactly once, which is crucial for maintaining data integrity in distributed systems.
  Cause:
  
  Timeout Configuration: The error usually arises when a request sent to a service does not receive a response within the expected time frame. This can be due to network issues, service unavailability, or long processing times on the receiving end.
  Service Unavailability: The target service might be down or experiencing high load, leading to delays in processing requests.
  Message Processing Delays: If the backend system is slow or if there are issues in the processing logic, it can lead to timeouts.
  Configuration Issues: Incorrect configuration of the timeout settings in the SAP PI/PO system or the service being called can also lead to this error.
  
  Solution:
  
  Check Service Availability: Ensure that the target service is up and running. You can do this by testing the service endpoint directly.
  Increase Timeout Settings: If the service is expected to take longer to process requests, consider increasing the timeout settings in the SAP PI/PO configuration. This can usually be done in the Integration Directory or in the relevant configuration settings for the service.
  Monitor Performance: Use monitoring tools to check the performance of the backend systems and the network. Look for bottlenecks that could be causing delays.
  Error Handling: Implement proper error handling and retry mechanisms in your integration flows to manage transient issues.
  Review Logs: Check the logs in the SAP PI/PO system for more detailed error messages that can provide insights into what went wrong.
  Consult Documentation: Refer to SAP documentation for specific configuration settings related to timeout and message processing.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on configuration settings.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Performance Tuning: Consider performance tuning for the backend systems to ensure they can handle the expected load efficiently.
  
  By following these steps, you should be able to diagnose and resolve the TRM_ESOA024 error effectively.