How To Fix TR809 - User &1 does not exist in the system (or locked)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TR - Change and Transport System

  • Message number: 809

  • Message text: User &1 does not exist in the system (or locked)

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TR809 - User &1 does not exist in the system (or locked) ?
    The SAP error message TR809 indicates that a user specified in a transaction or process does not exist in the system or is locked. This can occur in various scenarios, such as during transport requests, user authorizations, or when trying to execute certain transactions that require user validation.
    Causes:
    
    User Does Not Exist: The user ID specified in the transaction does not exist in the SAP system.
    User is Locked: The user ID exists but is locked due to multiple failed login attempts or administrative actions.
    Transport Request Issues: If the error occurs during a transport request, it may be due to the user who created or modified the request being locked or deleted.
    Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to the system treating them as non-existent.
    
    Solutions:
    
    
    Check User Existence:
    
    Go to transaction SU01 (User Maintenance) and check if the user ID exists.
    If the user does not exist,

    Already have an account? Login here!


Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author