How To Fix TR797 - Request & has status "Protected" and belongs to user &

SAP Error Message - Details

• Message type: E = Error

• Message class: TR - Change and Transport System

• Message number: 797

• Message text: Request & has status "Protected" and belongs to user &

What causes this issue?

Change request &V1& has already been released.
This request cannot be changed or linked with other requests.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter another request number.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TR797 - Request & has status "Protected" and belongs to user & ?

  The SAP error message TR797 indicates that a transport request is in a "Protected" status, which means that it cannot be modified or released. This typically occurs when the transport request is locked due to various reasons, such as being assigned to a user who is currently working on it or due to system settings that prevent changes.
  Causes:
  
  User Lock: The transport request is locked by the user who created it or by another user who is currently working on it.
  Transport Layer Settings: The transport layer may have settings that restrict modifications to certain requests.
  Transport Organizer Settings: The transport organizer may have been configured to protect certain requests from being released or modified.
  Incomplete Transport: The transport request may not have been fully completed or may have dependencies that are not yet resolved.
  
  Solutions:
  
  Check User Lock: Verify if the transport request is locked by the user. You can check this in the Transport Organizer (transaction code SE09 or SE10). If you have the necessary authorizations, you can unlock the request.
  Release the Request: If you are the owner of the transport request, ensure that you have completed all necessary changes and then try to release it again.
  Change Transport Layer Settings: If the transport layer settings are causing the issue, you may need to consult with your Basis team to adjust the settings.
  Contact the Owner: If the request is locked by another user, you may need to contact that user to either complete their work or release the lock.
  Use Transaction SE03: You can use transaction SE03 (Transport Organizer Tools) to analyze the transport request and see if there are any issues that need to be resolved.
  
  Related Information:
  
  Transport Request Types: Understand the different types of transport requests (e.g., workbench requests, customizing requests) and their purposes.
  Authorization Issues: Ensure that you have the necessary authorizations to modify or release transport requests.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to transport requests and their statuses.
  Documentation: Refer to SAP documentation for detailed information on transport management and handling transport requests.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team for further investigation and resolution.