How To Fix TQ737 - Failed to unpack the package for &, code = &, reason = &

SAP Error Message - Details

• Message type: E = Error

• Message class: TQ - SAPup Messages

• Message number: 737

• Message text: Failed to unpack the package for &, code = &, reason = &

What causes this issue?

The system could not extract the package data from the Inbox of the EPS
directory. The data file and cofile of the specified request must be
unpacked into the upgrade directory.

System Response

The upgrade stops with an error message.

How to fix this error?

This data must be unpacked to include the Support Packages in the
upgrade. If you can reproduce the error, the package is probably
corrupt. Download the package again from SAP. Proceed according to the
online help for this error message in the upgrade.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TQ737 - Failed to unpack the package for &, code = &, reason = & ?

  The SAP error message TQ737, which states "Failed to unpack the package for &, code = &, reason = &," typically occurs during the transport of objects in the SAP system. This error indicates that there was a problem unpacking a transport package, which can be due to various reasons. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Corrupted Transport Package: The transport package may be corrupted or incomplete.
  Insufficient Authorizations: The user may not have the necessary authorizations to unpack the transport.
  System Configuration Issues: There may be configuration issues in the transport directory or the transport management system.
  File System Issues: Problems with the file system, such as insufficient disk space or file permission issues, can prevent the package from being unpacked.
  Network Issues: If the transport is being moved between systems, network issues could lead to incomplete transfers.
  
  Solutions:
  
  Check Transport Package: Verify the integrity of the transport package. If it is corrupted, you may need to re-export the transport from the source system.
  Review Authorizations: Ensure that the user performing the transport has the necessary authorizations. Check roles and profiles assigned to the user.
  Check Transport Directory: Ensure that the transport directory is correctly configured and accessible. Check the TP configuration in transaction STMS.
  Disk Space and Permissions: Verify that there is sufficient disk space on the server and that the necessary permissions are set for the transport directory.
  Re-import the Transport: If the transport package is valid, try to re-import it. Sometimes, a simple retry can resolve transient issues.
  Check Logs: Review the transport logs for more detailed error messages. You can find logs in transaction STMS under the transport logs section.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or related issues.
  
  Related Information:
  
  Transaction Codes: 
  
  STMS: Transport Management System
  SE01: Transport Organizer
  SE09: Workbench Organizer
  SE10: Customizing Organizer
  
  
  SAP Notes: Search for specific SAP Notes related to transport issues, as they may provide patches or additional troubleshooting steps.
  Transport Logs: Always check the transport logs for more context on the error. This can provide insights into what went wrong during the unpacking process.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.