How To Fix TQ731 - Upload of the packages has failed, code = &, reason = &

SAP Error Message - Details

• Message type: E = Error

• Message class: TQ - SAPup Messages

• Message number: 731

• Message text: Upload of the packages has failed, code = &, reason = &

What causes this issue?

The system was unable to read the package descriptions that are in the
inbox of the EPS directory. The package description is contained in the
header data of each package (file ending is .PAT).

System Response

The upgrade stops and displays an error message.

How to fix this error?

It is likely that the header data of a package has been damaged during
download. The error message informs you which package is affected.
Download this package again from SAP.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TQ731 - Upload of the packages has failed, code = &, reason = & ?

  The SAP error message TQ731, which indicates that the upload of packages has failed, typically arises during the transport process in SAP systems. The error message includes placeholders for specific codes and reasons, which can vary based on the context of the failure. Here’s a general overview of the potential causes, solutions, and related information for this error:
  Causes:
  
  Network Issues: Temporary network disruptions can lead to failed uploads.
  Authorization Problems: The user may not have the necessary permissions to perform the transport.
  Transport Directory Issues: Problems with the transport directory, such as missing files or incorrect configurations.
  Transport Request Errors: The transport request may be incomplete or corrupted.
  System Configuration: Misconfigurations in the transport management system (TMS) settings.
  Database Issues: Database connectivity problems or issues with the database itself.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues affecting the connection between the systems involved in the transport.
  Verify Authorizations: Confirm that the user has the necessary authorizations to perform the transport. This can be checked in transaction SU53 or by consulting with your security team.
  Inspect Transport Directory: Check the transport directory for any missing or corrupted files. Ensure that the transport directory is correctly configured in the TMS.
  Review Transport Request: Look at the transport request in transaction SE09 or SE10 to see if there are any issues or inconsistencies. You may need to release or re-import the request.
  Check TMS Configuration: Review the TMS settings in transaction STMS to ensure that everything is configured correctly. This includes checking the transport routes and system settings.
  Database Health Check: Perform a health check on the database to ensure it is functioning correctly. Look for any error logs that might indicate issues.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SE09 (Transport Organizer), SE10 (Transport Organizer - Extended), and STMS (Transport Management System) for managing transports and checking logs.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to TQ731. SAP Notes often provide detailed troubleshooting steps and solutions.
  Logs and Traces: Check the system logs (transaction SM21) and developer traces (transaction ST11) for more detailed error messages that can provide additional context for the failure.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with SAP support or your internal SAP Basis team for further assistance.