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Message type: E = Error
Message class: TQ - SAPup Messages
Message number: 399
Message text: &
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
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TQ399
- & ?The SAP error message TQ399 typically relates to issues with the configuration of the pricing procedure or the condition records in the SAP system. This error can occur in various modules, particularly in Sales and Distribution (SD) or Materials Management (MM), when the system is unable to determine the pricing conditions for a transaction.
Cause:
- Missing Condition Records: The most common cause is that there are no condition records maintained for the pricing procedure being used.
- Incorrect Pricing Procedure: The pricing procedure assigned to the sales document or purchase order may not be correctly configured or may not match the requirements of the transaction.
- Inconsistent Data: There may be inconsistencies in the master data, such as customer or material master records that affect pricing.
- Access Sequence Issues: The access sequence defined for the pricing condition may not be able to find valid records due to incorrect configuration.
Solution:
- Check Condition Records: Verify that the necessary condition records are maintained for the relevant pricing conditions. You can do this using transaction codes like
VK11
(Create Condition) orVK12
(Change Condition).- Review Pricing Procedure: Ensure that the correct pricing procedure is assigned to the sales area or purchasing organization. You can check this in the configuration settings under
SPRO
-> Sales and Distribution -> Basic Functions -> Pricing -> Pricing Control.- Validate Master Data: Check the customer and material master records to ensure that they are correctly set up and that they have the necessary data for pricing.
- Access Sequence Configuration: Review the access sequence for the pricing conditions to ensure it is correctly configured to find the appropriate condition records.
- Debugging: If the issue persists, consider using the debugging tools in SAP to trace the pricing determination process and identify where it fails.
Related Information:
VK11
, VK12
, VK13
(for condition records), and V/08
(for pricing procedure configuration).If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional insights.
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