How To Fix TQ380 - Determining path for upgrade tools for request &

SAP Error Message - Details

• Message type: E = Error

• Message class: TQ - SAPup Messages

• Message number: 380

• Message text: Determining path for upgrade tools for request &

What causes this issue?

The path to the upgrade tools is being calculated from a phase-specific
request. This request is explained in message TQ381. In message TQ382
the request is converted into a group of tool paths.
The following groups exist (the release corresponds to the source
release):
TOOL_GROUP_OLD: 3.x: pretools/preexe, 4.x SYS/exe/run
TOOL_GROUP_ COMP: 3.x pretools/preexe, 4.x tools/exe
TOOL_GROUP_SYS: always SYS/exe/run
TOOL_GROUP_NEW: always tools/exe
The decision whether to use pretools, preexe, tools, or exe depends on
the database release and on the kernel of the target release.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TQ380 - Determining path for upgrade tools for request & ?

  The SAP error message TQ380, which states "Determining path for upgrade tools for request &," typically occurs during the upgrade process of an SAP system. This error indicates that the system is having trouble locating the necessary upgrade tools or files associated with the transport request.
  Causes:
  
  Missing or Incorrect Path Configuration: The system may not have the correct path set for the upgrade tools, or the path may not exist.
  Transport Directory Issues: The transport directory may be incorrectly configured or not accessible.
  Authorization Issues: The user executing the upgrade may not have the necessary authorizations to access the required files or directories.
  Incomplete Upgrade Preparation: The upgrade preparation steps may not have been completed correctly, leading to missing components.
  
  Solutions:
  
  
  Check Path Configuration:
  
  Verify the configuration of the transport directory in the system. You can check the transport directory settings in transaction RZ10 or RZ11 for profile parameters.
  Ensure that the path to the upgrade tools is correctly defined in the system settings.
  
  
  
  Verify Transport Directory:
  
  Check the transport directory (usually located in the file system under the trans directory) to ensure that it exists and contains the necessary files.
  Ensure that the transport directory is accessible and that there are no permission issues.
  
  
  
  Check Authorizations:
  
  Ensure that the user executing the upgrade has the necessary authorizations to access the transport directory and the upgrade tools.
  
  
  
  Review Upgrade Preparation Steps:
  
  Go through the upgrade preparation documentation to ensure that all necessary steps have been completed. This includes checking for any prerequisites that may not have been fulfilled.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  
  Check Logs:
  
  Review the upgrade logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Upgrade Documentation: Always refer to the official SAP upgrade guides and documentation for the specific version you are upgrading to.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues faced by other users and potential solutions.
  Transport Management System (TMS): Familiarize yourself with TMS settings and configurations, as they play a crucial role in transport requests and upgrades.
  
  By following these steps, you should be able to diagnose and resolve the TQ380 error during your SAP upgrade process.