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How To Fix TQ365 - Internal status: &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TQ - SAPup Messages

  • Message number: 365

  • Message text: Internal status: &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TQ365 - Internal status: & ?

    The SAP error message TQ365 with the internal status "&" typically relates to issues in the SAP system's handling of sales and distribution (SD) processes, particularly in the context of pricing or condition records. The error message can indicate that there is a problem with the configuration or data related to pricing conditions, which can prevent the system from processing sales documents correctly.

    Possible Causes:

    1. Missing Condition Records: The pricing condition records required for the transaction may not be maintained in the system.
    2. Incorrect Configuration: There may be issues with the configuration of pricing procedures or condition types.
    3. Data Inconsistencies: There could be inconsistencies in the master data, such as customer or material master records.
    4. Authorization Issues: The user may not have the necessary authorizations to access certain pricing conditions.
    5. Internal System Errors: There may be internal errors or inconsistencies in the SAP system that need to be addressed.

    Solutions:

    1. Check Condition Records: Verify that the necessary condition records for pricing are maintained in the system. You can do this by using transaction codes like VK11 (Create Condition) or VK12 (Change Condition).
    2. Review Pricing Procedure: Ensure that the pricing procedure assigned to the sales document type is correctly configured and that all required condition types are included.
    3. Validate Master Data: Check the customer and material master records for any inconsistencies or missing data that could affect pricing.
    4. Authorization Check: Ensure that the user has the necessary authorizations to access the pricing conditions. This can be checked with the help of your SAP security team.
    5. Debugging: If the issue persists, consider debugging the transaction to identify the exact point of failure. This may require assistance from a technical consultant.
    6. Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 (Display Condition), and V/08 (Maintain Pricing Procedures).
    • SAP Documentation: Refer to SAP Help documentation for detailed information on pricing procedures and condition records.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be necessary to involve your SAP support team or a consultant with expertise in SAP SD to further investigate the issue.

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