How To Fix TQ355 - User & cannot be created (upgrade status not 'S')

SAP Error Message - Details

• Message type: E = Error

• Message class: TQ - SAPup Messages

• Message number: 355

• Message text: User & cannot be created (upgrade status not 'S')

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TQ355 - User & cannot be created (upgrade status not 'S') ?

  The SAP error message TQ355 ("User & cannot be created (upgrade status not 'S')") typically occurs when there is an attempt to create a user in the SAP system, but the system is not in the correct upgrade status. This error is often related to the system's upgrade process and indicates that the system is not in a stable state for user creation.
  Cause:
  
  Upgrade Status: The error indicates that the system's upgrade status is not set to 'S' (which stands for "Stable"). This can happen if the system is still in the process of being upgraded or if it has not been properly finalized after an upgrade.
  System Lock: The system may be locked for certain operations during the upgrade process, preventing the creation of new users.
  Incomplete Upgrade: If the upgrade process was interrupted or not completed successfully, it can lead to this error.
  
  Solution:
  
  Check Upgrade Status: Verify the current upgrade status of the system. You can do this by checking the transaction code SPAM or SAINT to see if the upgrade has been completed successfully.
  Complete the Upgrade: If the upgrade is still in progress, allow it to complete. If it has been interrupted, you may need to follow the appropriate procedures to finalize the upgrade.
  Set Upgrade Status to 'S': If the upgrade has been completed but the status is not set to 'S', you may need to manually set the upgrade status. This can typically be done through transaction SPAM or by using specific SAP notes related to your version.
  Consult SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error. You can search for notes in the SAP Support Portal.
  System Restart: In some cases, a system restart may help to reset the status and allow user creation.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if you suspect that the upgrade process was not completed correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SPAM, SAINT, and SU01 (for user management) to manage users and check system status.
  Upgrade Documentation: Review the documentation related to the specific upgrade you are performing, as it may contain important steps and considerations.
  System Logs: Check system logs for any errors or warnings that may provide additional context regarding the upgrade status and user creation issues.
  
  By following these steps, you should be able to resolve the TQ355 error and successfully create users in your SAP system.