How To Fix TPM_TRPR254 - External payment program active, display not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: TPM_TRPR - Message Class for Partner for Payment Requests

• Message number: 254

• Message text: External payment program active, display not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message TPM_TRPR254 - External payment program active, display not possible ?

  The SAP error message TPM_TRPR254 indicates that an external payment program is currently active, which prevents the display of certain transaction data related to treasury management. This error typically occurs in the context of Treasury and Risk Management (TRM) when users attempt to access or display data while an external payment program is running.
  Cause:
  The primary cause of this error is that the system is currently processing an external payment program, which locks certain functionalities or data displays in the Treasury module. This is a safety mechanism to ensure data integrity and prevent conflicts during the payment processing.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Active Processes: Verify if there is an active external payment program running. You can do this by checking the job scheduling or monitoring tools in SAP (like SM37 for job monitoring).
  
  
  Wait for Completion: If an external payment program is indeed running, you may need to wait until it completes. Once the program finishes, you should be able to access the display without encountering the error.
  
  
  Cancel the Job (if necessary): If the job is stuck or taking too long, and you have the necessary authorizations, you may consider canceling the job. However, be cautious with this approach as it may lead to incomplete transactions or data inconsistencies.
  
  
  Check for Locks: Use transaction codes like SM12 to check for any locks that might be preventing access to the data. If you find any locks that are no longer needed, you can release them.
  
  
  Consult with IT Support: If you are unsure about the processes or if the issue persists, it may be beneficial to consult with your IT support team or SAP Basis team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM12 (Lock Entries), and SM21 (System Log) to help diagnose and resolve issues.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to Treasury and Risk Management for more context on how external payment programs interact with the system.
  
  By following these steps, you should be able to resolve the TPM_TRPR254 error and regain access to the necessary display functions in SAP.