How To Fix TPM_TRPR062 - Payment request &1 cannot be locked

SAP Error Message - Details

• Message type: E = Error

• Message class: TPM_TRPR - Message Class for Partner for Payment Requests

• Message number: 062

• Message text: Payment request &1 cannot be locked

What causes this issue?

The payment request is part of a netting transaction. You want to block
the payment request for payment in order to pay all transactions grouped
in the netting transaction together. Blocking is not possible.
The payment run may have already taken place.

System Response

The reversal, made necessary by the block, cannot be carried out.

How to fix this error?

Check if payment has already been made.
Reset the clearing entry for the payment request and carry out the
reversal again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TPM_TRPR062 - Payment request &1 cannot be locked ?

  The SAP error message TPM_TRPR062, which states "Payment request &1 cannot be locked," typically occurs in the context of Treasury and Risk Management (TRM) when there is an attempt to process a payment request that is already being accessed or modified by another user or process. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Concurrent Access: The payment request is currently being processed or locked by another user or transaction. This can happen if multiple users are trying to access the same payment request simultaneously.
  System Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If a payment request is locked, it cannot be modified or processed until the lock is released.
  Long-running Transactions: If a transaction takes too long to complete, it may hold onto the lock longer than expected, causing other processes to fail.
  Database Issues: Sometimes, database issues or inconsistencies can lead to locking problems.
  
  Solution:
  
  Check for Locks: Use transaction code SM12 to check for existing locks on the payment request. You can search for locks by user or object type. If you find a lock that is no longer needed, you can delete it (if you have the necessary authorizations).
  Wait and Retry: If the lock is held by another user, you may need to wait until the other user completes their transaction. You can retry processing the payment request after some time.
  Review Long-running Processes: If you identify that a specific transaction is taking too long, investigate why it is slow and optimize it if possible.
  Check User Authorizations: Ensure that the user attempting to process the payment request has the necessary authorizations to access and modify it.
  System Restart: In rare cases, if the locking issue persists and cannot be resolved, a system restart may be necessary to clear any lingering locks. This should be done with caution and typically requires coordination with your SAP Basis team.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view locks), SM21 (to check system logs), and ST22 (to check for dumps).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP Help Portal for documentation related to Treasury and Risk Management, as it may provide additional context or troubleshooting steps specific to your version of SAP.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.