How To Fix TPM_TRG379 - Conversion step: &1 locked by user: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: TPM_TRG - Treasury Position Management: Cross-Package Messages

• Message number: 379

• Message text: Conversion step: &1 locked by user: &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message TPM_TRG379 - Conversion step: &1 locked by user: &2 ?

  The SAP error message TPM_TRG379 indicates that a conversion step in the Treasury and Risk Management (TRM) module is locked by another user. This typically occurs when a user is currently processing or has not released a transaction that is required for the conversion step to proceed.
  Cause:
  
  User Lock: Another user is currently executing a transaction that locks the conversion step.
  Incomplete Process: A previous process may not have been completed or released properly, causing a lock.
  System Error: Occasionally, system errors or crashes can leave a lock in place.
  
  Solution:
  
  Identify the User: Check which user is locking the conversion step. You can do this by using transaction codes like SM12 (to view lock entries) or SM21 (to check system logs).
  Contact the User: If possible, contact the user who is holding the lock to see if they can complete or release their transaction.
  Release the Lock: If the user is unavailable or the lock is no longer valid, an administrator can manually release the lock using transaction SM12. However, this should be done with caution to avoid data inconsistencies.
  Check for Background Jobs: Sometimes, background jobs may also hold locks. Check transaction SM37 to see if any background jobs are running that might be causing the lock.
  Review System Logs: Use transaction SM21 to review system logs for any errors or warnings that might indicate why the lock is persisting.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To view system logs.
  SM37: To monitor background jobs.
  
  
  Documentation: Refer to SAP Help documentation for Treasury and Risk Management for more details on the specific conversion steps and their requirements.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  Best Practices:
  
  Ensure that users are trained to properly complete and release transactions to minimize locking issues.
  Regularly monitor and manage locks in the system to prevent bottlenecks in processing.
  Implement proper error handling and logging in custom developments to avoid unexpected locks.
  
  If the issue persists after following these steps, it may be necessary to consult with SAP support for further assistance.