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How To Fix TPM_CCP031 - External account &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TPM_CCP -

  • Message number: 031

  • Message text: External account &1 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TPM_CCP031 - External account &1 does not exist ?

    The SAP error message TPM_CCP031 indicates that an external account specified in a transaction does not exist in the system. This error typically occurs in the context of Treasury and Risk Management (TRM) or related financial modules where external accounts are used for various transactions.

    Cause:

    1. Incorrect Account Number: The external account number provided in the transaction may be incorrect or mistyped.
    2. Account Not Created: The external account has not been created in the system. This could happen if the account was supposed to be set up but was missed during configuration.
    3. Inactive Account: The external account may exist but is marked as inactive or not available for use.
    4. Authorization Issues: The user may not have the necessary permissions to access the external account, leading to the system not recognizing it.

    Solution:

    1. Verify Account Number: Check the external account number entered in the transaction for any typographical errors. Ensure that it matches the account number in the system.
    2. Create the Account: If the account does not exist, you will need to create it. This can typically be done through the relevant configuration or master data transaction in SAP.
      • Navigate to the appropriate transaction (e.g., TPM1 for creating external accounts) and enter the required details to create the account.
    3. Check Account Status: If the account exists but is inactive, you may need to reactivate it. This can usually be done in the account maintenance transaction.
    4. Review Authorizations: Ensure that the user has the necessary authorizations to access the external account. This may involve checking user roles and permissions in the SAP system.
    5. Consult Documentation: Refer to SAP documentation or help files for specific steps related to external account management in your version of SAP.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as TPM1 (Create External Account), TPM2 (Change External Account), and TPM3 (Display External Account).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
    • Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to resolve the error message TPM_CCP031 and ensure that the external account is correctly set up in your SAP system.

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