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Message type: E = Error
Message class: TN_PROCESS - Message Class for OCS Change Processes
Message number: 037
Message text: Uninstallation starts with phase &1 ( &2 )
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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TN_PROCESS037
- Uninstallation starts with phase &1 ( &2 ) ?The SAP error message TN_PROCESS037 typically occurs during the uninstallation of an SAP system or component. This message indicates that the uninstallation process has started but may have encountered issues that prevent it from completing successfully. Here’s a breakdown of the cause, potential solutions, and related information:
Cause:
- Incomplete Previous Installation: If the previous installation was not completed successfully, it may leave residual files or configurations that can interfere with the uninstallation process.
- Permission Issues: The user executing the uninstallation may not have the necessary permissions to remove certain files or directories.
- Locked Files: Some files may be in use or locked by other processes, preventing their deletion.
- Corrupted Installation Files: If the installation files are corrupted, the uninstallation process may fail.
- Configuration Issues: Incorrect configurations in the system can lead to problems during the uninstallation phase.
Solutions:
- Check Logs: Review the installation and uninstallation logs for more detailed error messages that can provide insight into what went wrong.
- Ensure Proper Permissions: Make sure that the user executing the uninstallation has the necessary administrative rights to perform the operation.
- Stop Related Services: Ensure that all SAP-related services and processes are stopped before attempting to uninstall. This can help release any locked files.
- Clean Up Residual Files: Manually remove any leftover files or directories from the previous installation that may interfere with the uninstallation.
- Use SAP Tools: Utilize SAP's tools for uninstallation, such as the Software Provisioning Manager (SWPM), which can help manage the uninstallation process more effectively.
- Reinstall and Uninstall: If the installation is corrupted, consider reinstalling the component and then attempting to uninstall it again.
- Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
Related Information:
If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
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