How To Fix TN864 - Package &1 is still installed (restore failed)

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 864

• Message text: Package &1 is still installed (restore failed)

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TN864 - Package &1 is still installed (restore failed) ?

  The SAP error message TN864 indicates that a package (in this case, represented by &1) is still installed, which is preventing a restore operation from completing successfully. This typically occurs during the transport management process when you are trying to restore a transport request that cannot be restored because the package is still active in the system.
  Cause:
  
  Active Package: The package you are trying to restore is still installed in the target system. This means that the objects contained in the transport request are currently active and cannot be reverted to a previous state.
  Transport Request Status: The transport request may not have been properly released or may still be in a state that prevents it from being restored.
  Dependencies: There may be dependencies on the objects in the package that prevent the restoration.
  
  Solution:
  
  Check Package Status: Verify the status of the package in the SAP system. You can do this by using transaction codes like SE80 (Object Navigator) or SE03 (Transport Organizer Tools) to check if the package is still active.
  Deactivate or Remove Objects: If possible, deactivate or remove the objects associated with the package. This may involve reverting changes or deleting objects that are currently active.
  Release Transport Request: Ensure that the transport request is properly released. You can do this using transaction code SE09 or SE10 to manage transport requests.
  Use Transport Organizer: Use the Transport Organizer to check for any inconsistencies or issues with the transport request. You may need to resolve any issues before attempting the restore again.
  Consult Documentation: Review SAP documentation or notes related to transport management for any specific instructions or guidelines that may apply to your situation.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. They may provide specific guidance based on your system configuration and the nature of the transport request.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE09 (Transport Organizer), SE10 (Transport Organizer), SE03 (Transport Organizer Tools), and SE80 (Object Navigator).
  SAP Notes: Check for any SAP Notes related to transport issues or the specific error message TN864. SAP Notes often contain solutions or workarounds for known issues.
  Transport Management System (TMS): Understanding how the Transport Management System works in SAP can help you manage transports more effectively and avoid similar issues in the future.
  
  By following these steps, you should be able to address the TN864 error and successfully restore the transport request.