How To Fix TN837 - Queue was defined but there is no import authorization

TN837 - Overview

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 837

• Message text: Queue was defined but there is no import authorization

What causes this issue?

An attempt was made to import a note using a transport-based correction
instruction (TCI). The import queue was defined successfully. The
authorizations required to import the queue, however, are missing.

System Response

The import process is paused.

How to fix this error?

There are two options:
Repeat the import action with the required authorizations (role
SAP_OCS_STD or SAP_OCS_TCI_IMPORT)
Import the defined queue using Support Package Manager (transaction
SPAM).
Then resume the import of the note in Note Assistant (transaction
SNOTE).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TN837 - Queue was defined but there is no import authorization ?

  The SAP error message TN837 indicates that a queue has been defined, but there is no import authorization for that queue. This typically occurs in the context of SAP's transport management system (TMS), where changes or transports are being moved between different systems (e.g., from development to quality assurance or production).
  
  Cause:
  The error can arise due to several reasons:
  
  Missing Authorizations: The user attempting to import the transport does not have the necessary authorizations to perform the import operation for the specified queue.
  Queue Configuration: The transport queue may not be properly configured, or the user may not be assigned to the correct transport route.
  Transport Layer Issues: There may be issues with the transport layer settings that prevent the import from being authorized.
  
  
  Solution:
  To resolve the TN837 error, you can take the following steps:
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to import transports. This typically involves checking the user's roles and