How To Fix TN820 - Support Package equivalency violation accepted by user &1 (&2 ,&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 820

• Message text: Support Package equivalency violation accepted by user &1 (&2 ,&3)

What causes this issue?

One or more software components are upgraded to a new version. In order
to achieve the same maintenance level as in the old versions and to
avoid any possible data loss, you must include the Support Packages of
the new component versions in the upgrade queue which correspond to the
current maintenance status of the software component. This
recommendation was ignored by user &V1&. SAP therefore does <ZH>not
guarantee</> that inconsistencies will not occur and data will not be
lost as part of the upgrade process.

How to fix this error?

If the queue was only saved, it is possible to reset the queue. The
queue can also be reset if only the phases of the module "Preparation"
were already executed.

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