How To Fix TN820 - Support Package equivalency violation accepted by user &1 (&2 ,&3)

TN820 - Overview

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 820

• Message text: Support Package equivalency violation accepted by user &1 (&2 ,&3)

What causes this issue?

One or more software components are upgraded to a new version. In order
to achieve the same maintenance level as in the old versions and to
avoid any possible data loss, you must include the Support Packages of
the new component versions in the upgrade queue which correspond to the
current maintenance status of the software component. This
recommendation was ignored by user &V1&. SAP therefore does <ZH>not
guarantee</> that inconsistencies will not occur and data will not be
lost as part of the upgrade process.

How to fix this error?

If the queue was only saved, it is possible to reset the queue. The
queue can also be reset if only the phases of the module "Preparation"
were already executed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TN820 - Support Package equivalency violation accepted by user &1 (&2 ,&3) ?

  The SAP error message TN820 indicates a support package equivalency violation. This typically occurs when there is a mismatch between the support packages of different components in your SAP system. The message format is as follows:
  TN820 Support Package equivalency violation accepted by user &1 (&2, &3)
  
  Cause:
  
  
  Support Package Mismatch: The error usually arises when the installed support packages for different components are not compatible with each other. This can happen if:
  
  You have upgraded one component but not others.
  You have installed a support package that is not compatible with the current version of another component.
  
  
  
  Manual Overrides: Sometimes, users may manually override the checks, leading to this message being logged.
  
  
  
  Solution:
  
  
  Check Compatibility: Verify the compatibility of the support packages for the components involved. You can do this by:
  
  Consulting the SAP Support Package Stack (SPS) documentation.
  Using the SAP Maintenance Planner to check the compatibility of installed packages.
  
  
  
  Update Support Packages: If you find that there are