How To Fix TN817 - CRM Support Package and Add-On Manager are no longer needed

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 817

• Message text: CRM Support Package and Add-On Manager are no longer needed

What causes this issue?

From SPAM/SAINT Version 0063, the CRM-specific actions are integrated
into the standard import process. This means it is no longer necessary
to use the CRM-specific transactions SP_MANAGER and ADDON_MANAGER to
import support packages or install add-ons. Instead, you should use only
the standard transactions SPAM (Support Package Manager) and SAINT
(Add-On Installation Tool).

System Response

The process is resumed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TN817 - CRM Support Package and Add-On Manager are no longer needed ?

  The SAP error message "TN817 CRM Support Package and Add-On Manager are no longer needed" typically indicates that the system has detected that certain components related to the CRM Support Package and Add-On Manager are no longer required or relevant for the current configuration or version of your SAP system.
  Cause:
  
  Version Upgrade: This message often appears after an upgrade or update of the SAP system where certain components have been deprecated or replaced.
  Uninstallation of Add-Ons: If certain add-ons or support packages have been uninstalled or are no longer compatible with the current system, the system may flag them as unnecessary.
  Configuration Changes: Changes in system configuration or landscape can lead to the removal of dependencies on certain support packages or add-ons.
  
  Solution:
  
  Check System Status: Use transaction codes like SPAM or SAINT to check the status of installed add-ons and support packages. Ensure that your system is up to date and that all necessary components are installed.
  Remove Unused Components: If the message indicates that certain components are no longer needed, you can consider removing them using the appropriate transaction codes (e.g., SPAM for support packages).
  Consult SAP Notes: Look for relevant SAP Notes that may provide guidance on this message. SAP Notes often contain specific instructions or recommendations for handling such situations.
  System Cleanup: Perform a system cleanup to remove any obsolete or unnecessary components. This can help improve system performance and reduce clutter.
  Contact SAP Support: If you are unsure about the implications of removing certain components or if the message persists, it may be beneficial to contact SAP Support for assistance.
  
  Related Information:
  
  SAP Notes: Always check for the latest SAP Notes related to your specific version and components. These notes can provide critical information about known issues and fixes.
  Documentation: Review the official SAP documentation for your version of CRM and the Add-On Manager to understand the dependencies and requirements.
  System Maintenance: Regularly perform system maintenance and updates to ensure that your SAP environment is running optimally and that all components are necessary and up to date.
  
  By following these steps, you should be able to address the error message and ensure that your SAP system is configured correctly.