How To Fix TN722 - Error when saving file '&1' on the application server: &2&3

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 722

• Message text: Error when saving file '&1' on the application server: &2&3

What causes this issue?

An error occurred when you attempted to write to a file. The reasons
for this error could include:
The file exists, but is write-protected
The file has been locked exclusively by another process
You have no authorization for creating files at the operating system
level

System Response

The file is not saved.

How to fix this error?

Check your access to the file and directory at the operating system
level.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TN722 - Error when saving file '&1' on the application server: &2&3 ?

  The SAP error message TN722 indicates that there was an issue when trying to save a file on the application server. The message typically includes placeholders for the filename and the server path, which are represented as &1 for the filename and &2&3 for the server path.
  Cause:
  The TN722 error can occur due to several reasons, including:
  
  Insufficient Authorization: The user may not have the necessary permissions to write to the specified directory on the application server.
  File System Issues: The directory may not exist, or there may be issues with the file system, such as it being full or having read-only permissions.
  Incorrect Path: The path specified for saving the file may be incorrect or not properly configured in the SAP system.
  Network Issues: If the application server is on a network share, there may be connectivity issues preventing access to the file location.
  File Name Issues: The filename may contain invalid characters or exceed the maximum length allowed by the file system.
  
  Solution:
  To resolve the TN722 error, you can take the following steps:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to write to the specified directory on the application server. You may need to consult with your SAP security team.
  
  
  
  Verify Directory Path:
  
  Check that the directory path specified in the error message exists on the application server. You can do this by logging into the server and navigating to the path.
  
  
  
  Check File System Status:
  
  Ensure that the file system is not full and that the directory has write permissions. You can check this by using system commands or tools available on the server.
  
  
  
  Review File Name:
  
  Ensure that the filename does not contain any invalid characters and does not exceed the maximum length allowed by the file system.
  
  
  
  Test Connectivity:
  
  If the application server is accessing a network share, ensure that there are no network issues preventing access to the share.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like AL11 to view the directories on the application server and check the file system.
  SAP Basis Team: If you are unable to resolve the issue, it may be necessary to involve your SAP Basis team for further investigation and support.
  Logs: Check the application server logs for any additional error messages or information that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the TN722 error when saving files on the application server.