How To Fix TN714 - Installed software cannot process the archive

TN714 - Overview

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 714

• Message text: Installed software cannot process the archive

What causes this issue?

The software that was installed to manage compressed files (CAR) cannot
interpret the data format of the transferred file. The file was created
with a higher version that is not installed on your application server.

System Response

The file was saved on the application server in the '$(DIR_TRANS)/tmp'
directory, but it could not be decompressed.

How to fix this error?

Install SAPCAR to manage compressed files.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TN714 - Installed software cannot process the archive ?

  The SAP error message TN714, which states "Installed software cannot process the archive," typically occurs when there is an issue with the software version or compatibility of the components involved in processing the archive. This error can arise in various contexts, such as during the import of transport requests or when dealing with archived data.
  Causes:
  
  Version Mismatch: The version of the software that is trying to process the archive may not be compatible with the version of the archive itself.
  Corrupted Archive: The archive file may be corrupted or incomplete, preventing it from being processed correctly.
  Missing Components: Required components or add-ons that are necessary for processing the archive may not be installed or activated in the SAP system.
  Incorrect Configuration: Configuration settings in the SAP system may not be set up correctly to handle the archive.
  
  Solutions:
  
  Check Software Versions: Ensure that the version of the SAP software you are using is compatible with the