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How To Fix TN673 - Installed software component &1 &2 is not in the system information XML


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TN - Support Package Manager (SPAM) Messages

  • Message number: 673

  • Message text: Installed software component &1 &2 is not in the system information XML

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TN673 - Installed software component &1 &2 is not in the system information XML ?

    The SAP error message TN673 indicates that a specific software component is not found in the system information XML file. This can occur during various operations, such as system upgrades, installations, or when trying to access certain functionalities that depend on specific software components.

    Cause:

    1. Missing Software Component: The software component specified in the error message is not installed or registered in the system.
    2. Corrupted System Information XML: The system information XML file may be corrupted or not updated, leading to discrepancies between the installed components and what the system expects.
    3. Incorrect Configuration: There may be a configuration issue where the system is looking for a component that is not part of the current installation.
    4. Version Mismatch: The version of the software component may not match the expected version in the system.

    Solution:

    1. Check Installed Components:

      • Use transaction code SPAM or SAINT to check the installed software components and ensure that the required component is indeed installed.
      • If the component is missing, you may need to install it using the appropriate support package or add-on.
    2. Update System Information XML:

      • If the component is installed but not recognized, you may need to regenerate or update the system information XML file. This can often be done by running the transaction SICF and refreshing the service.
    3. Check for Support Packages:

      • Ensure that your system is up to date with the latest support packages and patches. Sometimes, missing components can be resolved by applying the latest updates.
    4. Review Installation Logs:

      • Check the installation or upgrade logs for any errors or warnings that might indicate why the component is not recognized.
    5. Consult SAP Notes:

      • Look for relevant SAP Notes in the SAP Support Portal that might address this specific error. There may be known issues or additional steps required for certain components.
    6. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like SPAM, SAINT, and SICF for managing software components and services.
    • SAP Notes: Regularly check for SAP Notes related to your specific version and components, as they can provide critical updates and fixes.
    • Documentation: Review the official SAP documentation for your specific version to understand the dependencies and requirements for installed components.

    By following these steps, you should be able to diagnose and resolve the TN673 error in your SAP system.

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