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How To Fix TN509 - You cannot reset the queue from import phase '&1'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TN - Support Package Manager (SPAM) Messages

  • Message number: 509

  • Message text: You cannot reset the queue from import phase '&1'

  • Show details Hide details
  • What causes this issue?

    The queue has been processed up to import phase '&V1&'. This means that
    objects or system information have already been imported into your
    system.
    You cannot reverse this import or correct any errors by resetting the
    queue status. If you reimport this queue or a modified queue you risk
    causing more errors and inconsistencies that can render your system
    unusable.

    System Response

    The status of the queue is not reset.

    How to fix this error?

    Correct any errors and continue importing the queue from phase '&V1&'.
    If you need help with any errors, contact SAP Support.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TN509 - You cannot reset the queue from import phase '&1' ?

    The SAP error message TN509, which states "You cannot reset the queue from import phase '&1'," typically occurs in the context of transport management within SAP systems. This error indicates that there is an issue with the transport queue during the import process, and it cannot be reset due to the current phase of the import.

    Cause:

    1. Import Phase: The error occurs when you attempt to reset a transport request that is currently in an import phase that does not allow for resetting. For example, if the transport is in the "Importing" phase, it cannot be reset.
    2. Queue Status: The transport queue may be locked or in a state that does not permit resetting.
    3. Transport Management System (TMS) Issues: There may be underlying issues with the TMS configuration or the transport directory.

    Solution:

    1. Check Import Status: Verify the current status of the transport request in the transport queue. You can do this using transaction code STMS and checking the import queue.
    2. Wait for Completion: If the transport is currently being processed, wait for it to complete before attempting to reset it.
    3. Use Transaction Codes: Use transaction codes like SE01 (Transport Organizer) or SE09 (Workbench Organizer) to manage transport requests and check their status.
    4. Check Locks: Ensure that there are no locks on the transport request. You can check for locks using transaction SM12.
    5. Transport Directory: Ensure that the transport directory is correctly configured and accessible. Check the transport directory settings in the TMS configuration.
    6. Manual Intervention: If the transport request is stuck, you may need to manually intervene by using transaction SE10 to delete or manage the transport request.
    7. Consult Logs: Review the transport logs for any additional error messages or warnings that may provide more context on the issue.

    Related Information:

    • Transport Management System (TMS): Understanding how TMS works is crucial for managing transports effectively. Familiarize yourself with the TMS configuration and transport routes.
    • SAP Notes: Check SAP Notes for any known issues related to transport errors. You can search for TN509 in the SAP Support Portal for specific notes or patches.
    • Documentation: Refer to SAP documentation for detailed information on transport management and error handling.

    If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.

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