How To Fix TN490 - Using add-on installation package &1 (type &4) for add-on &2 release &3

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 490

• Message text: Using add-on installation package &1 (type &4) for add-on &2 release &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TN490 - Using add-on installation package &1 (type &4) for add-on &2 release &3 ?

  The SAP error message TN490 typically indicates an issue with the installation of an add-on in the SAP system. This error can occur when there is a mismatch between the add-on package being used and the expected version or type of the add-on.
  Cause:
  
  Version Mismatch: The add-on package you are trying to install may not match the version of the SAP system or the version of the add-on that is already installed.
  Incorrect Package Type: The type of the add-on package (e.g., whether it is a support package, enhancement package, etc.) may not be compatible with the current system configuration.
  Missing Dependencies: The add-on may have dependencies on other components or add-ons that are not present or not at the required version.
  Corrupted Package: The installation package itself may be corrupted or incomplete.
  
  Solution:
  
  Check Compatibility: Verify that the add-on package version matches the version of the SAP system you are using. You can check the compatibility matrix provided by SAP for the specific add-on.
  Use Correct Package Type: Ensure that you are using the correct type of installation package for the add-on. Refer to the documentation for the add-on to confirm the expected package type.
  Install Dependencies: If the add-on has dependencies, make sure that all required components are installed and are at the correct version.
  Re-download the Package: If you suspect that the package may be corrupted, try re-downloading it from the SAP Service Marketplace or the appropriate source.
  Check Installation Logs: Review the installation logs for more detailed error messages that can provide additional context on what went wrong during the installation process.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide guidance on the installation process for the add-on.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. They can provide more specific guidance based on your system configuration and the add-on in question.
  Documentation: Always refer to the official documentation for the add-on you are trying to install, as it will contain important information regarding prerequisites, installation steps, and troubleshooting tips.
  Community Forums: SAP Community forums can also be a valuable resource for finding solutions to similar issues encountered by other users.
  
  By following these steps, you should be able to resolve the TN490 error and successfully install the add-on in your SAP system.