How To Fix TN457 - The import of the queue was stopped intentionally

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 457

• Message text: The import of the queue was stopped intentionally

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message TN457 - The import of the queue was stopped intentionally ?

  The SAP error message TN457, which states "The import of the queue was stopped intentionally," typically occurs in the context of transport management within SAP systems. This error indicates that the import of a transport request was halted, often due to a manual intervention or a specific condition that triggered the stop.
  Causes:
  
  Manual Intervention: An administrator or user may have intentionally stopped the import process for various reasons, such as needing to resolve issues or conflicts before proceeding.
  System Configuration: Certain configurations or settings in the transport management system may lead to the import being halted.
  Transport Queue Issues: Problems with the transport queue, such as locks or inconsistencies, can cause the import to be stopped.
  Dependencies: If there are unresolved dependencies or prerequisites for the transport request, the system may stop the import to prevent issues.
  Errors in Previous Imports: If there were errors in previous transport requests that have not been resolved, the system may prevent further imports.
  
  Solutions:
  
  Check Transport Logs: Review the transport logs for any specific error messages or warnings that may indicate why the import was stopped. This can provide insights into what needs to be addressed.
  Manual Restart: If the import was stopped intentionally and you have resolved any underlying issues, you can manually restart the import process through the Transport Management System (STMS).
  Resolve Dependencies: Ensure that all dependencies for the transport request are met. This may involve importing other transport requests first or resolving any conflicts.
  Clear Locks: If there are locks on the transport queue, you may need to clear them. This can be done using transaction codes like SM12 (to check and delete locks) or SM21 (to check system logs).
  Consult Documentation: Refer to SAP documentation or notes related to transport management for any specific guidance on handling this error.
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as STMS (Transport Management System), SE01 (Transport Organizer), and SE09/SE10 (Transport Requests).
  Transport Management Configuration: Ensure that your transport management system is properly configured and that all necessary authorizations are in place for users involved in the transport process.
  System Monitoring: Regularly monitor the transport queues and logs to proactively identify and resolve issues before they lead to import failures.
  
  By following these steps, you should be able to diagnose and resolve the TN457 error in your SAP system.