How To Fix TN387 - Support Package queue redefined...

TN387 - Overview

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 387

• Message text: Support Package queue redefined...

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message TN387 - Support Package queue redefined... ?

  The SAP error message TN387, which states "Support Package queue redefined," typically occurs in the context of managing support packages and transport requests in the SAP system. This error can arise when there is a conflict or inconsistency in the support package queue, often due to changes made to the queue or the transport requests associated with it.
  Causes:
  
  Manual Changes: If someone manually modifies the support package queue while a transport request is being processed, it can lead to this error.
  Multiple Users: If multiple users are trying to modify the support package queue simultaneously, it can cause conflicts.
  System Lock: The system might be in a locked state due to ongoing processes, leading to inconsistencies.
  Transport Request Issues: Problems with the transport requests themselves, such as missing or incomplete requests, can trigger this error.
  
  Solutions:
  
  Check Queue Status: Review the status of the support package queue using transaction codes like SPAM or SAINT. Ensure that