How To Fix TN364 - Setting the status of OCS package &1 to '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 364

• Message text: Setting the status of OCS package &1 to '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message TN364 - Setting the status of OCS package &1 to '&2' ?

  The SAP error message TN364 typically relates to issues with the status of an OCS (Online Correction Support) package. This message indicates that there is a problem when trying to set the status of a specific OCS package, which can occur during the transport or installation of support packages.
  Cause:
  The error can be caused by several factors, including:
  
  Incomplete Package: The OCS package may not have been completely downloaded or may be corrupted.
  Authorization Issues: The user attempting to set the status may not have the necessary authorizations to perform this action.
  System Configuration: There may be issues with the system configuration or inconsistencies in the transport directory.
  Lock Issues: The package may be locked by another process or user, preventing the status change.
  Transport Directory Issues: Problems with the transport directory or transport management system can also lead to this error.
  
  Solution:
  To resolve the TN364 error, you can try the following steps:
  
  Check Package Integrity: Ensure that the OCS package is complete and not corrupted. You may need to re-download the package if necessary.
  Verify Authorizations: Make sure that the user has the appropriate authorizations to change the status of the OCS package. You can check this in transaction SU53 or by consulting with your security team.
  Check Locks: Use transaction SM12 to check for any locks on the package. If there are locks, you may need to wait for them to be released or contact the user who has locked the package.
  Review Transport Directory: Check the transport directory for any inconsistencies or issues. You can use transaction SE01 to analyze transport requests.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  Restart Transport Management: Sometimes, restarting the transport management system can resolve transient issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE01 (Transport Organizer), SM12 (Lock Entries), and SM21 (System Log).
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with the error message details and any logs you have reviewed.
  Documentation: Review SAP documentation related to OCS packages and transport management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the issue related to the TN364 error message in SAP.