How To Fix TN293 - Incorrect password entered for OCS package &1, note &2

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 293

• Message text: Incorrect password entered for OCS package &1, note &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message TN293 - Incorrect password entered for OCS package &1, note &2 ?

  The SAP error message TN293 indicates that an incorrect password has been entered for an OCS (Online Customer Support) package. This error typically occurs when trying to download or install an OCS package in the SAP system.
  Cause:
  The primary cause of this error is that the password provided for the OCS package is incorrect. This can happen due to:
  
  Typographical errors when entering the password.
  Using an outdated or incorrect password.
  The password may have changed and the new one has not been updated in the system.
  
  Solution:
  To resolve the TN293 error, you can follow these steps:
  
  
  Verify the Password: Double-check the password you are using for the OCS package. Ensure that there are no typographical errors, and that you are using the correct case (as passwords are case-sensitive).
  
  
  Check for Updates: If you are using an old password, check with your SAP administrator or the relevant documentation to obtain the latest password for the OCS package.
  
  
  Update the Password in the System: If you have confirmed that the password has changed, update it in the relevant configuration settings in your SAP system.
  
  
  Consult SAP Notes: The error message references a note (note &2). Look up this note in the SAP Support Portal or SAP ONE Support Launchpad for specific guidance related to the error. The note may provide additional context or solutions.
  
  
  Contact SAP Support: If you are unable to resolve the issue with the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant information about your system configuration.
  
  
  Related Information:
  
  SAP Notes: Always check for the latest SAP Notes related to OCS packages and error TN293. These notes can provide insights into known issues and fixes.
  Documentation: Review the SAP documentation for OCS package installation and configuration to ensure that all steps are being followed correctly.
  User Permissions: Ensure that the user account being used has the necessary permissions to access and install OCS packages.
  
  By following these steps, you should be able to resolve the TN293 error and successfully work with the OCS package.