How To Fix TN290 - The import was canceled by the user

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 290

• Message text: The import was canceled by the user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message TN290 - The import was canceled by the user ?

  The SAP error message TN290, which states "The import was canceled by the user," typically occurs during the import of transport requests in the SAP system. This message indicates that the user who initiated the import process has manually canceled it before it could complete.
  Causes:
  
  User Intervention: The most straightforward cause is that the user intentionally canceled the import process, possibly due to realizing that the wrong transport request was selected or due to a change in priorities.
  Timeouts: If the import process takes too long, the user might decide to cancel it.
  Errors During Import: If the import process encounters errors or warnings that the user deems unacceptable, they may choose to cancel the import.
  System Performance Issues: If the system is slow or unresponsive, users may cancel the import out of frustration.
  
  Solutions:
  
  Re-initiate the Import: If the cancellation was unintentional, the user can simply re-initiate the import process.
  Check Logs: Review the transport logs to understand if there were any issues that led to the cancellation. This can help in deciding whether to proceed with the import or address any underlying issues first.
  Communicate with Team: If the import was canceled due to team decisions or changes in priorities, ensure that all relevant stakeholders are informed and aligned on the next steps.
  Monitor System Performance: If system performance is an issue, consider optimizing the system or scheduling imports during off-peak hours to avoid timeouts and frustrations.
  Error Handling: If the cancellation was due to errors, address those errors before attempting the import again.
  
  Related Information:
  
  Transport Management System (TMS): Understanding how TMS works in SAP can help in managing transport requests effectively.
  User Roles and Permissions: Ensure that users have the appropriate permissions to perform imports and that they are trained on the process to minimize accidental cancellations.
  SAP Notes: Check for any relevant SAP Notes that might address known issues with transport imports or provide additional troubleshooting steps.
  
  If the issue persists or if there are specific errors that need to be addressed, consulting with your SAP Basis team or referring to SAP support may be necessary.