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How To Fix TN231 - Conflicts resolved by not installing &1 Release 2 or &3 Release &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TN - Support Package Manager (SPAM) Messages

  • Message number: 231

  • Message text: Conflicts resolved by not installing &1 Release 2 or &3 Release &4

  • Show details Hide details
  • What causes this issue?

    The conflict check detected conflicts between the Add-Ons &V1& release
    &V2& and &V3& release &V4&.

    System Response

    The system stops processing the queue.

    How to fix this error?

    In order to resolve or avoid these conflicts, you must replace the
    Add-On Installations by compatible versions.
    If they are SAP Add-Ons, look for SAP Notes in the SAP Note system of
    the SAP Service Marketplace (http://service.sap.com/notes) that describe
    the conflicts and that refer to compatible versions of the Add-Ons.
    Alternatively, contact SAP Support.
    If they are third-pary Add-Ons, contact the Add-On vendor and ask about
    the availability of compatible versions.
    If no compatible versions are available, you cannot install the Add-Ons
    together. Remove at least one of the Add-On installations from the
    queue.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TN231 - Conflicts resolved by not installing &1 Release 2 or &3 Release &4 ?

    The SAP error message TN231 indicates that there are conflicts preventing the installation of a specific release of a software component. This typically occurs during the installation or upgrade of SAP components when there are dependencies or compatibility issues with existing components or versions.

    Cause:

    1. Version Conflicts: The version of the component you are trying to install may not be compatible with other installed components.
    2. Dependency Issues: The component you are trying to install may depend on other components that are either not installed or are of an incompatible version.
    3. Incorrect Installation Sequence: The installation sequence of components may not be followed correctly, leading to conflicts.
    4. Missing Prerequisites: Certain prerequisites for the installation may not be met, such as required patches or other software components.

    Solution:

    1. Check Compatibility: Review the compatibility matrix provided by SAP to ensure that the versions of the components you are trying to install are compatible with each other.
    2. Review Dependencies: Use the SAP Software Logistics tools (like SPAM or SAINT) to check for any missing dependencies or prerequisites that need to be installed before proceeding.
    3. Install Required Components: If there are missing components or patches, install them first before attempting to install the conflicting component.
    4. Correct Installation Sequence: Ensure that you are following the correct installation sequence as recommended by SAP documentation.
    5. Consult SAP Notes: Look for relevant SAP Notes that may address the specific conflict you are encountering. SAP Notes often provide solutions or workarounds for known issues.
    6. Use Transaction SPAM/SAINT: Use these transactions to manage the installation of support packages and add-ons, as they provide tools to resolve conflicts and dependencies.

    Related Information:

    • SAP Notes: Always check for specific SAP Notes related to the error message TN231. These notes may provide additional context or specific steps to resolve the issue.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
    • Documentation: Refer to the official SAP documentation for the specific components you are working with, as it often contains detailed installation instructions and troubleshooting tips.

    If the issue persists after following these steps, consider reaching out to SAP support for further assistance.

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