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How To Fix TN220 - Support Package &1 of software component &2 release &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TN - Support Package Manager (SPAM) Messages

  • Message number: 220

  • Message text: Support Package &1 of software component &2 release &3

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TN220 - Support Package &1 of software component &2 release &3 ?

    The SAP error message TN220 indicates that there is an issue with the support package for a specific software component in your SAP system. This message typically arises during the process of applying support packages or during system upgrades. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Missing Support Package: The specified support package for the software component is not available in the system.
    2. Incorrect Version: The support package version may not match the expected version for the software component.
    3. Transport Directory Issues: There may be issues with the transport directory or the transport management system.
    4. System Configuration: The system may not be properly configured to access the required support packages.

    Solution:

    1. Check Support Package Availability:

      • Use the SAP Service Marketplace or the SAP Support Launchpad to verify if the required support package is available for download.
      • Ensure that you have the correct authorization to access and download support packages.
    2. Download and Import Support Package:

      • If the support package is missing, download it from the SAP Service Marketplace.
      • Use the Software Update Manager (SUM) or the SPAM/SAINT transaction to import the support package into your system.
    3. Verify System Configuration:

      • Ensure that your system is correctly configured to access the SAP support packages. Check the settings in transaction SPAM or SAINT.
      • Make sure that the transport directory is correctly set up and accessible.
    4. Check for Dependencies:

      • Sometimes, support packages have dependencies on other packages. Ensure that all prerequisite packages are installed.
    5. Consult SAP Notes:

      • Look for relevant SAP Notes that may provide additional guidance or solutions for the specific error message. You can search for TN220 in the SAP Support Portal.
    6. System Restart:

      • In some cases, a system restart may help resolve temporary issues related to the transport management system.

    Related Information:

    • SAP Notes: Always check for specific SAP Notes related to the TN220 error message. These notes may provide detailed instructions or patches.
    • Transaction Codes:
      • SPAM: Support Package Manager
      • SAINT: Add-On Installation Tool
      • SNOTE: SAP Note Assistant for applying notes
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    If the problem persists after following these steps, consider reaching out to SAP Support for further assistance.

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