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How To Fix TN210 - Queue contains an add-on installation/upgrade; use SAINT


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TN - Support Package Manager (SPAM) Messages

  • Message number: 210

  • Message text: Queue contains an add-on installation/upgrade; use SAINT

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TN210 - Queue contains an add-on installation/upgrade; use SAINT ?

    The SAP error message TN210 indicates that there is an ongoing add-on installation or upgrade process that is currently queued in the system. This message typically arises when you attempt to perform certain actions in the SAP system while an add-on installation or upgrade is still in progress.

    Cause:

    The error occurs because the system is designed to prevent multiple concurrent installations or upgrades of add-ons to maintain data integrity and system stability. If you try to execute a transaction that conflicts with the ongoing add-on process, you will receive this error message.

    Solution:

    To resolve the TN210 error, follow these steps:

    1. Check the Status of the Add-on Installation/Upgrade:

      • Use transaction code SAINT (SAP Add-On Installation Tool) to check the status of the ongoing installation or upgrade.
      • In SAINT, you can see if there are any add-ons currently being processed and their status.
    2. Wait for Completion:

      • If an add-on installation or upgrade is in progress, you will need to wait for it to complete. You can monitor the progress in SAINT.
    3. Cancel the Process (if necessary):

      • If the installation or upgrade is stuck or taking too long, you may need to cancel it. This can be done in SAINT by selecting the relevant process and choosing the option to cancel it. Be cautious with this step, as canceling an installation can lead to inconsistencies.
    4. Check for Locks:

      • Sometimes, the error can be caused by locks in the system. You can check for locks using transaction code SM12. If you find any locks related to the add-on installation, you may need to release them.
    5. Review Logs:

      • Check the logs for any errors or warnings that might provide more context about the issue. You can find logs in transaction SLG1 (Application Log).
    6. Restart the Installation:

      • Once the current process is completed or canceled, you can restart the add-on installation or upgrade process using SAINT.

    Related Information:

    • Transaction Codes:

      • SAINT: For managing add-on installations.
      • SM12: To check and manage locks in the system.
      • SLG1: To view application logs for troubleshooting.
    • Documentation:

      • Refer to the official SAP documentation for detailed steps on using SAINT and managing add-on installations.
    • SAP Notes:

      • Check for any relevant SAP Notes that might address specific issues related to add-on installations or upgrades.

    By following these steps, you should be able to resolve the TN210 error and successfully manage your add-on installations or upgrades in SAP.

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