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How To Fix TN189 - Restart SPAM and read the current information ('i' button)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TN - Support Package Manager (SPAM) Messages

  • Message number: 189

  • Message text: Restart SPAM and read the current information ('i' button)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TN189 - Restart SPAM and read the current information ('i' button) ?

    The SAP error message TN189, which prompts you to "Restart SPAM and read the current information ('i' button)," typically occurs during the process of applying Support Package Manager (SPAM) updates in SAP systems. This error indicates that there is an issue with the SPAM process that needs to be addressed before proceeding.

    Cause:

    1. Incomplete SPAM Process: The SPAM process may have been interrupted or not completed successfully.
    2. Lock Issues: There may be locks on database tables or other resources that are preventing SPAM from completing.
    3. System Configuration Issues: There could be configuration issues within the SAP system that are causing the SPAM process to fail.
    4. Transport Directory Issues: Problems with the transport directory or transport files can also lead to this error.

    Solution:

    1. Restart SPAM: Follow the instructions in the error message to restart the SPAM transaction. This can often resolve temporary issues.

      • Go to transaction SPAM and try to restart the process.
    2. Check Logs: Use the 'i' button (information button) to view the current information and logs related to the SPAM process. This can provide insights into what went wrong.

      • Look for any specific error messages or warnings that can guide you in troubleshooting.
    3. Check for Locks: Use transaction SM12 to check for any locks that might be preventing the SPAM process from completing. If you find any locks that are not needed, you can delete them.

    4. Review Transport Directory: Ensure that the transport directory is correctly set up and that there are no issues with the transport files. You can check the transport directory settings in transaction STMS.

    5. System Configuration: Verify that your system configuration is correct and that all necessary components are in place for the SPAM process to run smoothly.

    6. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that can resolve the issue.

    7. Consult SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.

    Related Information:

    • SPAM Transaction: SPAM (Support Package Manager) is used to apply support packages and patches to the SAP system.
    • Transport Management System (TMS): TMS is responsible for managing the transport of objects between SAP systems.
    • SAP Notes: Regularly check for SAP Notes related to SPAM and system updates, as they can provide critical information and solutions for known issues.

    By following these steps, you should be able to diagnose and resolve the TN189 error in your SAP system.

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