How To Fix TN162 - Support Package type is &1, but software component &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 162

• Message text: Support Package type is &1, but software component &2 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message TN162 - Support Package type is &1, but software component &2 does not exist ?

  The SAP error message TN162 indicates that there is a mismatch between the support package type and the software component in your SAP system. Specifically, it means that the system is trying to apply a support package of a certain type (indicated by &1) to a software component (indicated by &2) that does not exist in the system.
  Cause:
  
  Incorrect Support Package: The support package you are trying to apply is not compatible with the software component you have installed.
  Missing Software Component: The software component that the support package is intended for is not installed in your SAP system.
  Incorrect Configuration: There may be a configuration issue in the system that is causing the system to look for a non-existent software component.
  Transport Directory Issues: The transport directory may not be correctly set up, leading to issues in recognizing the software components.
  
  Solution:
  
  
  Check Installed Software Components:
  
  Go to transaction code SPAM or SAINT and check the list of installed software components. Ensure that the software component you are trying to update is indeed installed.
  
  
  
  Verify Support Package:
  
  Ensure that the support package you are trying to apply is compatible with the installed software component. You can check the SAP Service Marketplace or the SAP Support Portal for compatibility information.
  
  
  
  Install Missing Software Component:
  
  If the software component is not installed, you may need to install it first before applying the support package. This can be done through transaction SPAM or SAINT.
  
  
  
  Check Transport Directory:
  
  Ensure that the transport directory is correctly configured and that all necessary files are present. You can check the transport directory settings in transaction SE03.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that may address this specific issue. SAP Notes often provide solutions or workarounds for known issues.
  
  
  
  System Refresh:
  
  If you have recently performed a system refresh or upgrade, ensure that all components and packages are correctly aligned and that no components are missing.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAM: Support Package Manager
  SAINT: Add-On Installation Tool
  SE03: Transport Organizer Tools
  
  
  SAP Notes: Search for specific SAP Notes related to your version and the components involved. You can use the SAP ONE Support Launchpad for this purpose.
  Documentation: Review the official SAP documentation for guidance on managing support packages and software components.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.