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How To Fix TN104 - Import Support Package &1 first


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TN - Support Package Manager (SPAM) Messages

  • Message number: 104

  • Message text: Import Support Package &1 first

  • Show details Hide details
  • What causes this issue?

    This is a First Customer Shipment (FCS) system. Since SAP patches (for
    example, Support Packages) were created using the final delivery
    status, you must first ensure that your system has this status.
    For this purpose, SAP provides a FCS Final Delta Patch (FFDP).

    System Response

    The function terminates.

    How to fix this error?

    Import &V1& into your system.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TN104 - Import Support Package &1 first ?

    The SAP error message TN104 typically indicates an issue related to the import of a support package. The message "Import Support Package &1 first" suggests that there is a prerequisite support package that must be imported before the current one can be processed.

    Cause:

    1. Missing Prerequisite Package: The support package you are trying to import has dependencies on another package that has not yet been imported.
    2. Incorrect Sequence: The support packages may need to be imported in a specific order, and the required package has not been imported yet.
    3. Version Compatibility: The version of the support package you are trying to import may not be compatible with the current system version or other installed packages.

    Solution:

    1. Check Dependencies: Review the documentation or release notes for the support package you are trying to import. Identify any prerequisite packages that need to be imported first.
    2. Import Required Packages: If a prerequisite package is identified, download and import that package first before attempting to import the desired support package again.
    3. Use SPAM/SAINT: Use the SAP Package Manager (SPAM) or the Add-On Installation Tool (SAINT) to manage the import of support packages. These tools can help you identify dependencies and ensure that packages are imported in the correct order.
    4. Check for Notes: Look for SAP Notes related to the support package you are trying to import. SAP Notes often contain important information about known issues, prerequisites, and solutions.
    5. System Check: Ensure that your system is up to date and that there are no other outstanding issues that could affect the import process.

    Related Information:

    • SAP Notes: Always check for relevant SAP Notes that may provide additional context or solutions for the error message.
    • Transaction Codes: Familiarize yourself with transaction codes like SPAM (Support Package Manager) and SAINT (Add-On Installation Tool) for managing support packages and add-ons.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
    • Documentation: Refer to the official SAP documentation for guidelines on support package management and troubleshooting.

    By following these steps, you should be able to resolve the TN104 error and successfully import the required support packages.

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