How To Fix TN087 - No Support Packages were imported in system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 087

• Message text: No Support Packages were imported in system &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message TN087 - No Support Packages were imported in system &1 ?

  The SAP error message TN087 "No Support Packages were imported in system &1" typically indicates that there are no support packages available for the specified system, or that the system is not configured correctly to import support packages.
  Cause:
  
  No Available Support Packages: The system may not have any support packages available for import. This could be due to the system being up to date or not having any new packages released for the installed version.
  Incorrect Configuration: The system might not be properly configured to connect to the SAP service marketplace or the relevant support package repository.
  Authorization Issues: The user may not have the necessary authorizations to view or import support packages.
  Network Issues: There could be network connectivity issues preventing the system from accessing the SAP service marketplace.
  
  Solution:
  
  
  Check Available Support Packages:
  
  Go to the SAP Support Portal and check if there are any new support packages available for your system version.
  Use transaction code SPAM or SAINT to check for available support packages.
  
  
  
  Configuration Check:
  
  Ensure that the system is correctly configured to connect to the SAP service marketplace. This includes checking the settings in transaction SNOTE and ensuring that the system has the correct SAP service marketplace URL.
  Verify the settings in transaction RZ10 for the profile parameters related to the SAP service.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to import support packages. This typically requires roles such as SAP_ALL or specific roles related to support package management.
  
  
  
  Network Connectivity:
  
  Check the network connection to ensure that the system can reach the SAP service marketplace. This may involve checking firewall settings or proxy configurations.
  
  
  
  Manual Import:
  
  If automatic import is not working, consider downloading the support packages manually from the SAP Support Portal and then importing them using transaction SPAM.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAM: Support Package Manager
  SAINT: Add-On Installation Tool
  SNOTE: SAP Note Assistant
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to support package imports.
  Documentation: Refer to the official SAP documentation for detailed steps on managing support packages and troubleshooting related issues.
  
  If the problem persists after following these steps, it may be beneficial to contact SAP support for further assistance.