How To Fix TN069 - Status of & was reset

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 069

• Message text: Status of & was reset

How to fix this error?

The status has been reset to 'N' (new). You can now import the Support
Package &V1& again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TN069 - Status of & was reset ?

  The SAP error message TN069, which states "Status of & was reset," typically relates to issues with the status of a transport request in the SAP system. This message indicates that the status of a transport request has been reset, which can occur for various reasons.
  Causes:
  
  Manual Reset: A user with the appropriate authorizations may have manually reset the status of the transport request.
  Transport Management System (TMS) Issues: Problems with the TMS configuration or transport routes can lead to unexpected status changes.
  System Errors: Internal errors or inconsistencies in the transport directory or transport logs can cause the status to reset.
  Transport Request Deletion: If a transport request is deleted or modified improperly, it may lead to this error.
  Authorization Issues: Users lacking the necessary authorizations may inadvertently trigger status resets.
  
  Solutions:
  
  Check Transport Logs: Review the transport logs for any errors or warnings that might indicate why the status was reset.
  Recheck TMS Configuration: Ensure that the Transport Management System is correctly configured and that all transport routes are valid.
  Review User Actions: Investigate if any users have manually reset the status and ensure that proper authorization is in place.
  Re-import Transport Request: If the transport request is still valid, try to re-import it to restore its status.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide patches.
  System Restart: In some cases, a system restart may help resolve temporary inconsistencies.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SE09 or SE10 to manage transport requests and check their statuses.
  Transport Directory: The transport directory (usually located in the file system of the SAP application server) can provide insights into the status and history of transport requests.
  Authorization Checks: Ensure that users have the necessary authorizations to manage transport requests to prevent unauthorized status changes.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.