How To Fix TN055 - Backup &1 for Support Package &2 could not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 055

• Message text: Backup &1 for Support Package &2 could not be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message TN055 - Backup &1 for Support Package &2 could not be deleted ?

  The SAP error message TN055 indicates that the system is unable to delete a backup for a support package. This can occur for several reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  File System Permissions: The user or process attempting to delete the backup may not have the necessary permissions to access or modify the files in the backup directory.
  File Locks: The backup files may be locked by another process or user, preventing deletion.
  Backup Not Found: The specified backup file may not exist or may have already been deleted, leading to confusion in the system.
  Database Issues: There may be issues with the database that prevent the deletion of backup entries.
  Configuration Issues: Incorrect configuration settings in the transport management system or related areas may lead to this error.
  
  Solutions:
  
  
  Check Permissions: Ensure that the user or process has the necessary permissions to delete files in the backup directory. You may need to adjust file system permissions or run the deletion process as a user with higher privileges.
  
  
  Release Locks: If the backup files are locked, identify the process that is holding the lock and terminate it if appropriate. You can use tools like SM12 to check for locks in the SAP system.
  
  
  Verify Backup Existence: Check if the backup file actually exists in the specified location. If it does not, you may need to update the system configuration or logs to reflect this.
  
  
  Database Consistency Check: Perform a consistency check on the database to ensure that there are no underlying issues that could be causing the problem. You can use transaction codes like DB02 to monitor database performance and issues.
  
  
  Transport Management Configuration: Review the transport management configuration to ensure that it is set up correctly. You may need to consult the SAP documentation or your system administrator for guidance.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAM (Support Package Manager) and ST22 (Dump Analysis) for troubleshooting.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more specific guidance based on your system configuration and logs.
  Documentation: Review the official SAP documentation for backup and transport management to ensure that you are following best practices.
  
  By following these steps, you should be able to identify the cause of the TN055 error and implement a suitable solution.