How To Fix TN052 - Backup request &1 for Support Package &2 could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: TN - Support Package Manager (SPAM) Messages

• Message number: 052

• Message text: Backup request &1 for Support Package &2 could not be created

What causes this issue?

In order to cancel a Support Package, a backup request is created and
exported before the Support Package is imported. The backup request
contains all the objects of the Support Package.

System Response

The backup request could not be created.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message TN052 - Backup request &1 for Support Package &2 could not be created ?

  The SAP error message TN052 indicates that a backup request for a Support Package could not be created. This error can occur during the process of applying support packages or during system maintenance activities. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to create a backup request.
  Transport Directory Issues: There may be issues with the transport directory, such as insufficient space or incorrect permissions.
  Transport Management System (TMS) Configuration: The TMS may not be properly configured, leading to issues in creating transport requests.
  System Lock: The system might be locked for maintenance or other activities, preventing the creation of new requests.
  Database Issues: There could be underlying database issues that prevent the creation of backup requests.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to create transport requests. You may need to check roles and profiles assigned to the user.
  Verify Transport Directory: Check the transport directory for sufficient space and correct permissions. Ensure that the transport directory is accessible and writable.
  Review TMS Configuration: Verify the TMS configuration settings. Ensure that the transport routes and layers are correctly set up.
  Check System Status: Ensure that the system is not in a locked state. You can check the system status in transaction SM12 for any active locks.
  Database Health Check: Perform a health check on the database to ensure that it is functioning correctly. Look for any errors in the database logs.
  Check for Existing Requests: Sometimes, if there are existing requests that are not released or are in a problematic state, it can prevent new requests from being created. Check transaction SE01 for any stuck requests.
  
  Related Information:
  
  
  Transaction Codes: 
  
  SE01: Transport Organizer
  SE09: Workbench Organizer
  SE10: Customizing Organizer
  SM12: Display and Delete Locks
  ST22: Dump Analysis (to check for any runtime errors)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for TN052 or related keywords.
  
  
  Logs and Traces: Review the system logs (transaction SM21) and developer traces (transaction ST11) for any additional error messages or warnings that could provide more context.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.