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How To Fix TN009 - Function SUMO_ADD_PATCH: Support Package &1 could not be inserted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: TN - Support Package Manager (SPAM) Messages

  • Message number: 009

  • Message text: Function SUMO_ADD_PATCH: Support Package &1 could not be inserted

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message TN009 - Function SUMO_ADD_PATCH: Support Package &1 could not be inserted ?

    The SAP error message TN009, which states "Function SUMO_ADD_PATCH: Support Package &1 could not be inserted," typically occurs during the process of applying a support package or enhancement package in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.

    Causes:

    1. Missing Prerequisites: The support package you are trying to apply may have prerequisites that are not met. This could include missing previous support packages or components.

    2. Inconsistent System State: The system might be in an inconsistent state due to previous failed updates or incomplete installations.

    3. Transport Directory Issues: There may be issues with the transport directory or the transport files related to the support package.

    4. Authorization Issues: The user applying the support package may not have the necessary authorizations to perform the operation.

    5. Database Issues: There could be underlying database issues that prevent the support package from being applied.

    6. Incorrect Package Version: The version of the support package may not be compatible with the current version of the SAP system.

    Solutions:

    1. Check Prerequisites: Verify that all prerequisites for the support package are met. This includes checking for any required previous support packages or components.

    2. Review Logs: Check the logs for more detailed error messages. You can find logs in transaction codes like SPAM or SAINT, which can provide more context on why the package could not be inserted.

    3. System Consistency Check: Run a consistency check on the system to identify any inconsistencies. You can use transaction SPAU to check for objects that need to be adjusted.

    4. Transport Directory Verification: Ensure that the transport directory is correctly set up and that the transport files are not corrupted. You can check the transport directory settings in transaction SE01.

    5. User Authorizations: Ensure that the user applying the support package has the necessary authorizations. You may need to consult with your SAP Basis team to verify this.

    6. Database Health Check: Perform a health check on the database to ensure there are no underlying issues. This may involve checking for locks, inconsistencies, or other database-related problems.

    7. Use SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.

    8. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed logs and information about the steps you have already taken.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like SPAM, SAINT, SPAU, and SE01 for managing support packages and transports.
    • SAP Notes: Regularly check the SAP Support Portal for updates and notes related to your specific version and the support package you are trying to apply.
    • System Backup: Always ensure that you have a backup of your system before applying support packages, as this can help you recover in case of failure.

    By following these steps, you should be able to diagnose and resolve the TN009 error effectively.

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