How To Fix /TMF/ORGSTR020 - Error when trying to save CNPJ Root

SAP Error Message - Details

• Message type: E = Error

• Message class: /TMF/ORGSTR -

• Message number: 020

• Message text: Error when trying to save CNPJ Root

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /TMF/ORGSTR020 - Error when trying to save CNPJ Root ?

  The SAP error message /TMF/ORGSTR020 typically occurs in the context of managing organizational structures, particularly when dealing with CNPJ (Cadastro Nacional da Pessoa Jurídica) root entries in Brazil. This error can arise due to various reasons, including data inconsistencies, missing mandatory fields, or issues with the configuration of the organizational structure.
  Cause:
  
  Missing Mandatory Fields: The CNPJ root entry may be missing required fields that are necessary for saving the record.
  Data Inconsistencies: There may be inconsistencies in the data being entered, such as invalid CNPJ numbers or incorrect formats.
  Authorization Issues: The user may not have the necessary authorizations to create or modify CNPJ root entries.
  Configuration Issues: There may be issues with the configuration of the organizational management module or related settings in SAP.
  
  Solution:
  
  Check Mandatory Fields: Ensure that all mandatory fields are filled out correctly. This includes verifying that the CNPJ number is valid and follows the correct format.
  Validate Data: Double-check the data being entered for any inconsistencies or errors. Use tools or functions within SAP to validate the CNPJ number.
  Review Authorizations: Ensure that the user has the necessary permissions to create or modify CNPJ root entries. This may involve checking user roles and authorizations in the SAP system.
  Consult Configuration Settings: Review the configuration settings related to organizational management and CNPJ handling. Ensure that all necessary settings are correctly configured.
  Check for Existing Entries: If a CNPJ root entry already exists, ensure that you are not trying to create a duplicate entry. If necessary, modify the existing entry instead.
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide solutions or workarounds for known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for organizational management and CNPJ handling for detailed guidelines and best practices.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Technical Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and context for further investigation.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully save the CNPJ root entry.