How To Fix /TMF/ORGSTR013 - Error when trying to save CNPJ

SAP Error Message - Details

• Message type: E = Error

• Message class: /TMF/ORGSTR -

• Message number: 013

• Message text: Error when trying to save CNPJ

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /TMF/ORGSTR013 - Error when trying to save CNPJ ?

  The SAP error message /TMF/ORGSTR013 typically occurs in the context of managing organizational structures or master data, particularly when dealing with Brazilian tax identification numbers (CNPJ - Cadastro Nacional da Pessoa Jurídica). This error can arise due to various reasons, such as incorrect data entry, missing information, or system configuration issues.
  Cause of the Error
  
  Invalid CNPJ Format: The CNPJ must adhere to a specific format (14 digits) and may include additional formatting characters (like slashes and hyphens) that should not be present in the database.
  Missing Required Fields: Certain fields may be mandatory for saving the CNPJ, and if they are not filled out correctly, the system will throw an error.
  Data Validation Issues: The CNPJ may not pass validation checks, such as checksums or other business rules defined in the system.
  Authorization Issues: The user may not have the necessary permissions to save changes related to CNPJ.
  Configuration Issues: There may be issues with the configuration of the organizational structure or the specific module handling CNPJ.
  
  Solution
  
  Check CNPJ Format: Ensure that the CNPJ is entered in the correct format. It should consist of 14 digits without any special characters.
  Complete Required Fields: Verify that all mandatory fields in the form are filled out correctly. This may include fields like the company name, address, and other identification details.
  Validate CNPJ: Use a CNPJ validation tool or function to ensure that the CNPJ is valid and correctly formatted.
  Review User Permissions: Check if the user has the necessary authorizations to perform the action. If not, contact your SAP administrator to grant the required permissions.
  Consult Configuration Settings: If the issue persists, consult with your SAP Basis or functional consultant to review the configuration settings related to organizational structures and CNPJ handling.
  Check for System Notes or Patches: Sometimes, specific errors may be resolved by applying SAP notes or patches. Check the SAP Support Portal for any relevant notes related to this error.
  
  Related Information
  
  SAP Notes: Search for SAP Notes related to /TMF/ORGSTR013 in the SAP Support Portal for any specific fixes or recommendations.
  Documentation: Review the SAP documentation for the module you are working with, as it may provide insights into the required fields and validation rules for CNPJ.
  Community Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.